Rampage Loyalty Program

Rampage Loyalty Program FAQ

1. What is the Rampage Loyalty Program?

The Rampage Loyalty Program is our way of saying thank you for shopping with us! Earn points for purchases and other actions, then redeem them for exclusive rewards like discounts, free shipping, and more. Plus, as a member, you can climb our VIP tiers and unlock additional perks.

2. How do I sign up?

Joining is easy! You can sign up in two ways:

  • Create an account on our website through the Rampage Loyalty Program page.
  • Automatically enroll by making a purchase. If you’ve already made a purchase, log in to your account using the same email address you used at checkout.
3. What are the VIP tiers, and how do they work?

Our VIP program includes three lifetime tiers with increasing rewards:

  • Rampage Bronze:
    • Earn 1 point per $1 spent.
    • Access earning and redemption rules like making purchases, writing reviews, and more.
  • Rampage Silver:
    • Earn 1.5 points per $1 spent.
    • Access all Rampage Bronze rewards.
  • Rampage Gold:
    • Earn 2 points per $1 spent.
    • Access all Rampage Bronze and Silver rewards.

Bonus for Coffee Club Members: Active subscribers to our Coffee Club earn an additional 0.5 points per $1 spent in all tiers as a thank-you for being loyal customers.

4. How can I earn points?

Here are the ways you can earn points:

  • Sign-Up Bonus: 100 points.
  • Make Purchases: Earn 1–2.5 points per $1 spent (based on your VIP tier and Coffee Club membership).
  • Write Reviews: Up to 350 points for product reviews (extra points for including photos or videos).
  • Celebrate Your Birthday: 200 points.
  • Engage on Social Media:
    • Follow us on Instagram, Facebook, or X (100 points each).
    • Like or share posts on Facebook (100–200 points).
  • Refer Friends: Earn 1,000 points when your friend makes their first purchase.
  • Custom Actions for Coffee Club Members: Earn an additional 0.5 points per $1 spent.
5. What rewards can I redeem my points for?

Redeem your points for exclusive rewards, including:

  • Discounts: $1 off for every 100 points redeemed.
  • Free Shipping: 2,000 points for free shipping (up to $100 value).
  • 20% Off Discount: 3,000 points for a 20% discount on your next purchase.

Important: Loyalty points cannot be combined with any other promotions or discount codes.

6. How do I redeem my points?

Redeeming your points is simple:

  1. Log in to your account.
  2. Access the loyalty widget and select “Redeem Rampage Points.”
  3. Choose your reward (minimum of 100 points for $1 off).
  4. Apply the provided discount code during checkout.

Additional Information:

  • Minimum Redemption: 100 points ($1).
  • Maximum Redemption: 2,000 points ($20) per purchase for discounts.
  • Coupon Expiry: Discount codes expire 365 days after creation.
  • Eligibility: Points can be redeemed by all tiers (Bronze, Silver, and Gold).
  • Restrictions: Redeemed discounts cannot be combined with other promotions and are valid for a single payment.
7. Do points expire?

Points expire after 1 year of inactivity. To keep your points active, continue making purchases or engaging with the program.

8. Can I combine loyalty discounts with other promotions?

No, loyalty discounts cannot be combined with any other promotions or discount codes. This ensures fairness and maximizes the value of your loyalty rewards.

9. What happens if I return an item?

If you return a product, any points earned from that purchase will be deducted from your account balance.

10. How does the referral program work?

Refer your friends to Rampage Coffee using your unique referral link. Your friend gets $5 off their first order, and you earn 1,000 points once they complete their purchase.

11. Why can’t I redeem my points?

To redeem points, you must:

  • Have at least 100 points.
  • Meet the minimum purchase amount equal to your coupon value (e.g., $1 coupon = $1 minimum purchase).

If you meet these requirements and still experience issues, please contact our support team for assistance.

12. Where can I check my points and rewards?

Log in to your account and open the loyalty widget to view your:

  • Points balance.
  • VIP tier status.
  • Points history.
  • Redeemed rewards.