FAQs

Frequently Asked Questions

What is Rampage Coffee Co.?

Rampage Coffee Co., owned by Dustin and Lauren Blanchard, is a specialty coffee company based in Saskatoon, SK. We are renowned for our strong, rich, and smooth coffee, freshly roasted and delivered straight to your door. Our subscription service ensures you never run out of your favorite brew.

What makes your coffee exceptional?

Our commitment to freshness guarantees a high-quality product. By roasting our coffee fresh, we elevate your coffee experience without you having to leave your kitchen. Rampage Coffee Co. delivers some of the freshest and strongest coffee in Canada.

How does the Coffee Club subscription work?

Our Coffee Club subscription offers freshly roasted specialty coffee delivered to your door at intervals of your choosing—every 7, 14, 30, or 60 days. Subscribers enjoy a 10% discount on all recurring orders, making it less than 30 cents per cup. You can easily edit your subscription from any device, allowing you to swap blends, change delivery dates, add products, pause, or cancel at any time.

Benefits for Coffee Club Members:

  • 15% off merchandise and accessories.
  • Access to our private Facebook group.
  • Earn an additional 0.5 points per $1 spent.

Learn more and join the Coffee Club on our Coffee Club page.

What is the Rampage Loyalty Program?

Our loyalty program rewards you for shopping and engaging with Rampage Coffee. Earn points for purchases and other actions, then redeem them for exclusive rewards. For detailed information, please visit our Rampage Loyalty Program page.

What are the shipping rates?

Shipping fees depend on the products in your cart, location, and carrier availability. For example, one 340g bag has a standard fee of $6.95, and two bags have a fee of $9.95. Add items to your cart and enter your address to view the available options and costs during checkout.

Which shipping carriers do you use?

We work with various carriers, including Canada Post, Purolator, UPS, FedEx, and others. Our shipping partners may vary over time based on new negotiations and services. The best way to see your options is to add products to your cart and review the shipping methods available at checkout.

What are your store hours?

Our online store is open 24/7, so you can shop anytime! Our storefront in Saskatoon is open:

  • Monday to Friday: 9 AM to 5 PM (CST)
  • Saturday: 10 AM to 4 PM (CST)

Holiday Hours: Please note that our storefront may have reduced hours or be closed on holidays. For the most up-to-date information on store hours, the best way to check is by visiting our Facebook page, Google My Business - Rampage Coffee, or reaching out to our support team at support@rampagecoffee.com.

Are there special holiday shipping times?

Yes, during the holiday season, shipping times may vary due to increased demand. We recommend placing your order as early as possible to ensure timely delivery. For any urgent inquiries, feel free to contact us at support@rampagecoffee.com.

How can I find my order details?

After placing an order, a confirmation email will be sent to the provided email address, containing your order number and details. If you don't see it in your inbox, please check your spam folder. Once your order ships, a shipping confirmation email will be sent with tracking information (if applicable).

What is your return policy?

We offer a 30-day return policy on merchandise. If you're not satisfied with your purchase of items like mugs, apparel, or other non-coffee products, you can return them for a full refund or exchange. Freshly roasted coffee is guaranteed fresh or your money back. However, because coffee is a perishable product, we cannot accept returns unless there is a manufacturing defect or damage to the coffee upon arrival. If you encounter an issue with your coffee, please contact our support team, and we’ll work with you to resolve the problem promptly.

How can I contact Rampage Coffee Co.?

For any inquiries, feel free to reach out to our team at support@rampagecoffee.com. You can also visit our Contact Us page for more information.

Do you offer international delivery?

We currently ship to Canada and the USA. If you're looking to ship to another country, please contact our support team, and we'll be happy to explore options for you.

Is payment secure on your website?

Absolutely. Every purchase is secure, thanks to our excellent online safety standards.